Support
Get help with Amber
Self-serve first. Human follow-up when you need it.
Most answers live in FAQ and docs. Contact us for account, billing, or security issues.
Support channels
Contact
- Form: /contact
- Email: support@amber.ai
- Security: security@amber.ai
- Billing: include your org name and plan
Response targets
Development / Starter: best-effort within 2 business days. Growth and Enterprise: priority response during business hours. Critical security issues are triaged first.