Amber E-Book Store

Digital Products — Refund Policy

All e-books sold through Amber are digital products delivered electronically.

Because digital books can be downloaded and accessed immediately, all sales are generally final once the digital content has been delivered or accessed, except where a refund is required by applicable law.

Refunds may be provided when:

• A customer is charged more than once for the same purchase.
• The purchased book is not delivered and we cannot resolve the issue.
• The digital file is defective, corrupted, or materially different from its description and we cannot correct the problem.
• Applicable consumer protection laws require a refund.

Customers experiencing problems with their purchases may contact our support team for assistance.

This policy does not limit any rights customers have under applicable consumer protection laws.