Tip · Missed-Call and Web-Inquiry Follow-Up List
Missed calls: return the safety problems first
A tip for home-service businesses: when you work through missed calls, return the ones that mention a safety problem first, such as a gas smell, a burst pipe or no heat in winter. Then go by how long each caller has been waiting.
The pilot
Missed-Call and Web-Inquiry Follow-Up List (pilot)
Our pilot builds that order from a call-log export and your web form submissions, with a draft reply for each lead. You review the drafts and send them yourself. A person checks every list before it reaches you.
Pilot. The sample is made from invented data.
See the Missed-Call and Web-Inquiry Follow-Up List pilot and its sample